If you’re not satisfied, we’re not satisfied.
Your satisfaction is our top priority. That’s why we will exchange or refund your order if you are not completely happy with your purchase of Hardgrass Beef.
We thoroughly inspect all of our products and packages before we ship to you. However, should something unexpected happen during shipping and you receive a damaged item, we will gladly offer a replacement or refund. Simply return to us within 14 days of your receipt of the product with a brief description of your reasons for return. All packages must be properly packaged. Please contact us for details at 888-333-9812 or email at firstname.lastname@example.org
note: We cannot be responsible for any item not stored at a safe temperature once you have received your order.